Q: How can I remove the Secondary status?
A:
To Find Out Which Account is the Primary Account (to the Secondary Account):

Step 1
- Click on People, then Staff

Step 2 - Click on the staff account that has the 'Secondary' flag by their name

Step 3 - In the staff account information, look for the box for assigning Secondary accounts. Underneath this box will be text letting you know who is the primary account, such as 'Grade 3 has been flagged as Secondary to the following accounts: Grade 6 (Mrs. Jane Doe)

To Remove the Secondary Account Status:


Step 1 - Click on People, then Staff

Step 2 - Click on the staff account that was listed as the 'primary' account (the one you looked up in the steps above)

Step 3 - In the staff account information, look for the box for assigning Secondary accounts. Uncheck the check mark next to the account that will no longer be a 'secondary' account

Step 4 - Click 'Save Changes'