FAQ



Category: Navigation


How do I clear my browser's cache?
When the tool bar disappears from the top of the page how do I return to the homepage?
How can I make FastDirect work with my Blackberry brand phone?


How do I clear my browser's cache?
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How to Clear your Browser's Cache:

In most computer-based web browsers, to open menus used to clear your cache, cookies and history, use Ctrl-Shift-Delete (PC) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below.

Google Chrome
Firefox
Internet Explorer
Safari
Other browsers and devices
Google Chrome
1.) In the browser bar, enter: chrome://settings/clearBrowserData
2.) Select the following:
- Browsing History
- Download History
- Cookies and other site and plug-in data
- Cached images and files
From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select the beginning of time.
3.) Click Clear browsing data.
4.) Exit/quit all browser windows and re-open the browser.
view instructions per device
Firefox
1.) From the History menu, select Clear Recent History.
2.) From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
3.) Next to "Details", click the down arrow to choose which elements of the history to clear;
To clear your entire cache, select all items.
4.) Click Clear Now.
5.) Exit/quit all browser windows and re-open the browser.
view instructions with visuals
Internet Explorer
1.) Select Tools (via the Gear Icon) > Safety > Delete browsing history....
2.) Deselect Preserve Favorites website data, and select:
- Temporary Internet files or Temporary Internet files and website files
- Cookies or Cookies and website data
- History
3.) Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
4.) Exit/quit all browser windows and re-open the browser.
view more instructions and tips
Safari
1.) From the Safari menu, select Clear History and Website Data....
2.) Select the desired time range, and then click Clear History.
3.) Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
view instructions with visuals


For more options, visit the source: Indiana University Knowledge Base

When the tool bar disappears from the top of the page how do I return to the homepage?
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Scroll down to the very end of the page and find the "Home" link. Click on the "Home" link to lead you back to the homepage.

How can I make FastDirect work with my Blackberry brand phone?
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